Yes. Our service is offered on a No Win, No Fee basis. This means you will only pay if your claim is successful.
However, there is an important update regarding Financial Ombudsman Service (FOS) fees.
Currently, the FOS does not charge a fee for consumer claims. However, it has proposed a new fee structure:
We are working to secure insurance coverage to protect our clients from this potential cost, and we will update you if this change is implemented.
Legal costs are regulated by the Financial Conduct Authority (FCA) and Solicitors Regulation Authority (SRA). Our fees are based on a percentage of your compensation:
| Compensation Awarded (£) | Percentage Charged | Maximum Fee (£) |
|---|---|---|
| 1 – 1,499 | 30% | 420 |
| 1,500 – 9,999 | 28% | 2,500 |
| 10,000 – 24,999 | 25% | 5,000 |
| 25,000 – 49,999 | 20% | 7,500 |
| 50,000 and above | 15% | 10,000 |
For example, if you receive £1,200 in compensation, the legal fee would be £360 (30% of £1,200), which is lower than the maximum charge of £420.